follow_up_speed_score
Score new-lead follow-up, open estimate follow-up, stale lead recovery, and team accountability.
Phase 179 ยท Authority, benchmarks, and playbooks layer
Follow-Up Speed Scorecard
A scorecard for measuring speed to lead, estimate follow-up, stale-lead recovery, and open opportunity handling.
speed to lead
How fast does a qualified lead get a useful response?
open estimate
How consistently are open estimates tracked, reminded, and escalated?
Owner action
Install quote follow-up, stale lead reactivation, and owner daily briefing.