0–20: Manual chaos
Leads, tasks, and customer requests live in voicemail, memory, texts, and spreadsheets.
Phase 162 · Authority, benchmarks, and playbooks layer
AI Readiness Benchmark
A public benchmark for measuring how ready a business is for AI-powered operating systems.
21–40: Basic digital operations
Tools exist but handoffs and follow-up are inconsistent.
41–60: Automation-ready
Core workflows are visible enough to automate safely.
61–80: AI-assisted operation
AI can draft, route, summarize, and report with human oversight.
81–100: AI-optimized business
Measured systems capture, route, report, and improve continuously.