Problem
owner visibility gaps
Phase 175 ยท Authority, benchmarks, and playbooks layer
Owner Dashboard Playbook
Owner Dashboard Playbook for service businesses implementing AI operations safely.
Manual process
Staff remembers, checks inboxes, calls back manually, and updates spreadsheets later.
AI-assisted process
daily command center and summary
Implementation checklist
Define trigger, owner, data needed, escalation, dashboard field, and monthly metric.
Metrics to track
open risks, hot leads, overdue follow-ups
Common mistakes
building dashboards nobody checks
Recommended first version
Start simple: capture, route, alert, follow up, and report before adding complex AI behavior.