Business email compromise defense for medical practices.
Use this workflow when your team handles billing/vendor spoofing and sensitive operational disruption. The goal is simple: pause, verify off-thread, inspect mailbox artifacts, document, then approve or escalate.
A billing or supply vendor sends urgent payment instructions to office staff.
Attackers win when the business treats a payment change like a normal email. This page turns it into a repeatable approval system.
The four-part verification system.
Keep PHI out of AI prompts
Turn this into a written checkpoint before money leaves the business.
Verify payment requests off-thread
Turn this into a written checkpoint before money leaves the business.
Escalate account compromise signs
Turn this into a written checkpoint before money leaves the business.
Document response steps
Turn this into a written checkpoint before money leaves the business.
Signals that make the request high-risk.
Email mismatch
Display name, reply-to, domain spelling, invoice footer, or payment details do not match previous records.
Urgency pressure
The message pressures staff to bypass normal approval because of a deadline, angry vendor, or executive request.
Mailbox artifacts
Forwarding rules, filters, OAuth grants, new logins, deleted threads, or hidden replies suggest account compromise.
Related BEC resources.
Get the free payment-change verification checklist.
Send it to the person who approves invoices, ACH, wires, or vendor bank changes.
Want the workflow instead of another article?
Get the Business Email Compromise Defense Pack, request a free teardown, or download the checklist and capture the process for your team.
Add done-with-you setup.
If you want the first version adapted, tested, and documented, start with setup help.