AI automation glossary
Plain-English definitions for the terms buyers search before they choose an automation system.
Ai Agent Skill
A packaged, reusable workflow an AI agent can execute to complete a business task with defined inputs, tools, checks, and outputs.
GlossaryWorkflow Automation
The practice of turning repeated business steps into a system that routes inputs, triggers actions, and produces outputs without constant human pushing.
GlossaryAi Sales Automation
Using AI to automate repetitive sales work: lead response, qualification, enrichment, CRM updates, reminders, and personalized follow-up.
GlossaryMeeting Intelligence
A system that turns conversations into structured decisions, tasks, owners, due dates, blockers, and follow-up workflows.
GlossaryLead Enrichment
The process of turning a thin lead record into a richer profile using public data, APIs, CRM history, and AI classification.